Terms & Conditions
Terms & Conditions
Please read carefully our Terms and Conditions of Sale before placing an order. If you wish to keep a copy for your records please print out this screen.
1. Definitions
In this Agreement, unless the context otherwise requires, the following expressions have the following meanings:
1.2 'Supplier' means Medi-Tech Ltd trading as Medi-Tech whose postal address for correspondence is:
P.O. Box 4854 Earley. Reading Berkshire. RG6 4FF.
Registered in England No. 01814431
Telephone and Fax Number ++44 (0)1189 621119
1.3 'Goods' means the goods or services supplied by Medi-Tech Ltd trading as Medi-Tech.
1.4 'Customer' means the person or company who purchases or agrees to purchase goods or services from Medi-Tech Ltd trading as Medi-Tech.
2. General
2.1 These terms and conditions of sale apply to all goods supplied by the Supplier.
2.2 No contract exists between the Customer and the Supplier for the sale of any goods or services until the Supplier has received and accepted your order and the Supplier has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between us.
2.3 An acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the Goods will not take place until after your payment is taken and you receive your confirmation of payment. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.
2.4 The Supplier may change these terms and conditions of sale without notice to you in relation to future sales.
2.5 The contract is subject to your right of cancellation (9).
2.6 The Supplier reserves the right the decline any order for any reason.
3. Description of the goods
3.1 The description and price of the goods you order will be as shown on the Supplier's website at the time you place your order.
3.2 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the Supplier will inform you as soon as possible.
4. Price of the Goods
4.1 Every effort is made to ensure that prices shown on the Supplier's website are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If the Supplier does not receive an order confirmation within 7 days of informing you of the error, the order will be cancelled and you will be notified by email. If you cancel your order prior to dispatch, the Supplier will refund or re-credit you for any sum that has been paid by you or debited from your credit/debit card for the goods.
4.2 In addition to the price, you may be required to pay;
4.2.1 Delivery charges
4.2.2 Value Added Tax and any other taxes
5. Payment
5.1 Payment for the goods and delivery charges can be made by any method shown on the Supplier's website at the time you place your order.
5.2 Payment shall be due before the delivery date.
5.3 There will be no delivery until cleared funds are received.
5.4 Credit account invoices (unless otherwise agreed by the Supplier) shall be payable by the Customer within 30 days of the Supplier's invoice. In the event of late payment the Supplier reserve the right to charge interest on overdue amounts at an interest rate of 3% above the current Royal Bank of Scotland Plc base Rate.
6. Delivery
6.1 Orders placed on a working day (Monday to Friday excluding public holidays) will be processed the following day and will be delivered as per the requested delivery option provided no additional security checks are required and all items are in stock.
6.2 The goods you order will be delivered to the delivery/shipping address given when you place your order.
6.3 If delivery cannot be made to your delivery/shipping address for reasons under the Supplier's control, the Supplier will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery.
6.4 If you deliberately fail to take delivery of the goods when delivery is attempted, then the Supplier may:
6.4.1 store the goods until actual delivery and charge you for reasonable costs of storage; or
6.4.2 sell the goods at the best readily obtainable price and (after deducting all reasonable storage and selling expenses) credit to you for any excess over the price you agreed to pay for the goods or charge you for any shortfall below the price you agreed to pay for the goods.
6.5 If you fail to take delivery because you have cancelled your contract under the EU Distance Selling Directive, the Supplier shall refund or re-credit you within 30 days any sum that has been paid by you or debited from your credit card for the goods less any expenses incurred for failed delivery.
6.6 Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delays in delivery.
6.7 Time for delivery shall not be of the essence. The goods may be delivered by the Supplier in advance of the quoted delivery date.
6.8 Upon receipt of your order you will be asked to sign for the goods received in good condition. If for any reason you are unable to check the contents of the package at time of delivery, please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.
6.9 Upon receipt of your goods you have 48 hours to notify us of any missing items or discrepancies in your order.
7 Risk/Title
7.1 The goods are at your risk from the time of delivery
7.2 Ownership of the goods shall not pass from the Supplier to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of:
7.2.1 the goods, and
7.2.2 all other sums which are or which become due to the Supplier from you on any account.
7.3 The Supplier shall be entitled to recover payment for the goods notwithstanding that ownership of any of the goods has not passed from the Supplier.
8. Title for Business Customers
8.1 If you are a business customer until ownership of the goods has passed to you, you must:
8.1.1 store the goods (at no cost to the Supplier) separately from all your other goods and goods of any third party in such a way that they remain readily identifiable as the Supplier's property;
8.1.2 not destroy, damage, deface or obscure any identifying mark or packaging on or relating to the goods; maintain the goods in satisfactory condition and keep them insured on the Supplier's behalf for their full price against all risks to the reasonable satisfaction of the Supplier; and
8.1.3 hold the proceeds of the insurance referred to in condition
8.1.4 on trust for the Supplier and pay the proceeds of the insurance to the Supplier within 5 working days of receipt of the proceeds.
8.2 If you are a business customer your right to possession of the goods shall terminate immediately if:
8.2.1 you have a bankruptcy order made against you or make an arrangement or composition with your creditors, or otherwise take the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) convene a meeting of creditors (whether formal or informal), or enter into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or have a receiver and/or manager, administrator or administrative receiver appointed of its undertaking or any part thereof, or a resolution is passed or a petition presented to any court for your winding up or for the granting of an administration order in respect of you, or any proceedings are commenced relating to your insolvency or possible insolvency; or
8.2.2 you suffer or allow any execution, whether legal or equitable, to be levied on your property or obtained against you or you are unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986 or you cease to trade; or 8.2.3 you encumber or in any way charge any of the goods.
9. Your right of cancellation
9.1 You have the right to cancel the contract at any time up to the end of 7 working days after you receive the goods.
9.2 To exercise your right of cancellation, you must give written notice to the Supplier by letter or via email, giving details of the goods ordered and any order reference. Notification by phone is not sufficient.
9.3 If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned to the address above (1.2) or the address given on your Returns form. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.
9.4.1 Once you have notified the Supplier that you are cancelling the contract, the Supplier will refund or re-credit you within 20 days from receipt of the returned goods for any sum that has been paid by you or debited from your credit card for the goods.
9.5 If you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.
9.6 The Supplier may charge a restocking fee for items returned that are not in a suitable condition
10. Returns
All returns are subject to the Suppliers published Returns Policy.
11. Warranty
11.1 All goods supplied by the Supplier are warranted free from defects for 6 months from the date of supply (unless otherwise stated). This warranty does not affect your statutory rights as a consumer.
11.2 This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to follow the Supplier's instructions, or any alteration or repair carried out without the Supplier's approval.
11.3 If the goods supplied to you are damaged on delivery, you should notify the Supplier in writing via the email address or fax number shown below within 48 hours.
11.4 If the goods supplied to you develop a defect while under warranty or you have any other complaint about the goods, you should notify the Supplier in writing via the email address or fax number shown below, as soon as possible, but in any event within 7 days of the date you discovered or ought to have discovered the damage, defect or complaint.
12. Limitation of Liability
12.1 The Supplier's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods.
12.2 If you are a business customer the Supplier shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with this agreement.
13. Images
13.1 All drawings, illustrations, product images are for illustrative purposes only and do not from part of this agreement.
13.2 Drawings, illustrations, product images or other technical documents issued either before or after the conclusion of the agreement for the use or information of the customer shall not be copied, reproduced or communicated to any third party without the Suppliers prior written consent.
14. Data Protection
The Supplier will take all reasonable precautions to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.
15. Applicable Law
These terms of sale and the supply of the goods will be subject to English law and the English courts will have jurisdiction in respect of any dispute arising from the contract.
16. Our Right of Cancellation
If for reasons beyond our reasonable control, including but not limited to an inability or failure on the part of the manufacturers or suppliers of the goods to supply the goods to us, we are unable to supply the goods to you, we may cancel the agreement at any time before the goods are delivered by giving notice to you. We shall promptly repay to you any sums paid by you or on your behalf under or in relation the agreement. We shall not be liable for any other loss or damage whatever arising from such cancellation. |
Disclaimer
Medi-Tech Limited has not confirmed the accuracy or reliability of any information in external websites or resources linked or accessed via this site, or which link to Medi-Tech Limited’s Site(s). Medi-Tech Limited shall not be responsible or liable for any medical treatment, medical products, medical support, medical services or other materials on or available or referred from such external websites, resources, medical practitioner or Registered Body.
Medi-Tech Limited shall not be responsible for the accuracy, copyright compliance, legality of material contained in external websites or resources. Medi-Tech Limited shall not be responsible for, and disclaims all warranties, express and implied, as to, the accuracy, validity, legality, copyright compliance, decency or otherwise of any materials or information contained in external websites or resources.
Medi-Tech Limited shall not be liable, directly or indirectly, for any damage or loss caused or allegedly caused by the use of or reliance or treatment from any medical practitioner, medical products, medical support or medical services available on or referred through any external websites, resources or Registered Body.
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Privacy
This Privacy Policy Covers
Medi-Tech Limited's Privacy Policy (the "Privacy Policy") for this Web Site, www.medi-tech.co.uk (the "Site"). If you have objections to any aspect of our Privacy Policy, please leave the Site immediately and do not access or use the Site.
The Privacy Policy does not apply to the methods and practices of companies not owned or controlled by Medi-Tech Limited, or to people that Medi-Tech Limited does not directly employ or manage. The Site may contain links to other sites where personal information maybe collected. In such cases, if not specifically stated to the contrary, any collection and use of any of you personal information will be according to the privacy policy applicable to that specific site. We therefore recommend you review the privacy policy of such sites before using the sites to ensure you accept their relevant Policy.
Collection of information
All personal information (any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. Medi-Tech Limited collects personally identifiable information when you purchase product or services via our Web Site, and during customer registration: your name, address, email, billing information (such as credit card), or other information from which your identity may be reasonably ascertained. The personal information collected from users during these processes is used for billing invoices and payment purposes, delivery of products ordered, any services requested, and for ongoing product support.
When ordering products or services on the Site, you may be asked to provide a credit card number and, depending on the activity, some of the information we ask you to provide is mandatory and voluntary. If you do not provide the mandatory data with respect to the product or service, you will not be able to buy or receive that product or service.
We may request voluntary “feedback” from certain pages on our Site, and any information collected here will be used to improve our understanding and knowledge of customer needs, information requested and potential requirements; along with future product and service developments.
Use of information
Medi-Tech Limited uses the information collected for these general purposes: to administer billing, to register your rights, if any, to technical support or other benefits that may be made available to registered users. Your personal information may also used to keep you informed of product or service developments, special offers, and important changes to products or services rendered. Upon receipt of these communications, users are provided the option to unsubscribe from receiving future communication from Medi-Tech Limited.
Sharing and Disclosure of information
Medi-Tech Limited may occasionally conduct online surveys that will ask you to voluntarily disclose your demographic and other profile information (such as your first and last name, mailing address, email and other personal information). Your personally identifiable information will be used internally by Medi-Tech Limited for the purpose of improving our product and service offerings and will not be shared with any third party. However, aggregated statistical usage information, like the number of users and services used, may be shared with third parties such as potential advertisers and partners.
Medi-Tech Limited will send personally identifiable information about you to other companies or people when: (a) reasonably required to do so in order to maintain, update or otherwise implement data security measures, equipment, technical operations and the like on the Site, (b) reasonably necessary to identify, contact or bring legal action against persons or entities to preserve and/or enforce Medi-Tech Limited's rights or (c) reasonably necessary to respond to subpoenas, court orders or legal process. If Medi-Tech Limited sells assets (or the assets of a division or subsidiary) to another entity, or Medi-Tech Limited (or a division or subsidiary) is acquired by, or merged with, another entity, Medi-Tech Limited may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent.
How we use Cookies
A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. All visitors can browse the Site and access important information without revealing their identity. Session cookies may be used when purchases are made from the Medi-Tech Limited "Medi-Store", and will usually be automatically deleted once the user leaves www.medi-tech.co.uk. Other Medi-Tech Limited services may use cookies to identify users with an encrypted password and/or license key to ensure the security of their information and allow access to products or services rendered.
Questions
Please contact us regarding any aspect of our Privacy Policy at the address listed on our Home page.
Changes
Medi-Tech Limited reserves the right without notice, to change or amend this policy at any time; substantive changes will be shown on our home page. |
